If for any reason beyond our control we are unable to supply a particular online
beer shop product, we will notify you as soon as possible and certainly within 30
We aim for Next Day delivery (mon-fri) as standard on all orders excluding mini
casks, this is not guaranteed. Delivery of mini casks will take 2-3 working days.
All deliveries have an initial cost based on the delivery zone (listed below)
for the first two items. Further items will attract an additional charge based
on the delivery zone and the weight of each additional item. The additional
charge is applied to the lightest items in the order.
Where do we make beer deliveries?
Our beer deliveries are made only to addresses in mainland UK (England, Wales, and
Scotland). For the avoidance of doubt, we do not make beer deliveries to the Republic
of Ireland and the Channel Islands. In addition, our couriers do not deliver to
PO Box numbers unless a valid telephone number is provided.
||Up to 2 items
||Charge per KG
||Avg. Case Price
||Avg. Cask Price
||Scottish Offshore Islands/Isle of Scilly
||London's Congestion Charge Zone
Please contact us on email@example.com
for further details.
What time do we make beer deliveries?
We attempt to complete beer deliveries between the hours of 8am and 6pm, however on
very rare occasions beer deliveries may be attempted out of these hours. We will
endeavor to accommodate any change of delivery details, however if the online real
ale goods have already been attempted to be delivered a charge may be levied.
Our couriers deliver and collect real ale online orders from our dispatch depot
Monday to Friday, excluding Bank Holidays and other public holidays. Therefore any
real ale online order dispatched on a Friday will not be delivered until the next
working day, excluding Bank Holidays and other public holidays.
Beer delivery times may be affected if there are stock availability problems or
other unforeseen circumstances. If we are out of stock on any product we will make contact
via email and/or telephone to inform you.
Christmas Real Ale Online Ordering
Collection for assured real ale online deliveries for Christmas would need to be
made 5 working days prior to the last working day before Christmas.
For your security, the courier's paperwork must be signed, either at the recipients
address or a neighbouring address in order to acknowledge receipt of your order.
A delivery note detailing the products supplied by classicales.co.uk will be stored
in one of your delivered parcel/s, and this is your proof of delivery.
If our courier attempts beer delivery at the delivery address, specified in the
real ale online order, or as a fall-back attempts delivery with a neighbour but
cannot deliver your order, the courier will retain the products and will leave
a calling card with a Customer Services telephone number for you to call in order
to arrange re-delivery. Please note that the courier company can only arrange a
specific re-delivery date and cannot arrange a specific re-delivery time.
The courier will only attempt to deliver the products on up to two separate days,
after which a further delivery charge may become payable. The products will be returned
to our dispatch depot if they have not been collected from the courier. For returned
orders only the cost of the products ordered is refunded less the cost of returning
the real ale online order.
Product life guarantee
We guarantee that you will receive bottled beers with at least 6 months remaining
before the expiry of the Best Before date unless otherwise stated. We guarantee
14 days remaining before the expiry of the Best Before date on Faskcask mini casks
unless otherwise stated. The guarantees are from the date of dispatch, not date